Saturday, April 21, 2012

The Danger of Too Much Pride in Mediation

Lawyer's Lesson:  Posturing to Gain a Minimal Extra Benefit Can Backfire

This week I mediated a whistleblower case where an employee had complained to his Supervisor that another employee was signing his name to documents that were going to the Unemployment office.  During the investigation, the employee got frustrated and quit the job.  He was now suing for "constructive termination" claiming the terms and conditions of the employment were intolerable.  After several hours of negotiation, I made a mediator's proposal that I knew was likely to be accepted by both sides--within 5-10% of their expressed (to me only) hoped-for result.  Before Defendant had gotten the authority to accept or reject it, though, Plaintiff's attorney informed me that had rejected it and his client had departed from the mediation.  He wanted what amounted to 7% more.  Unfortunately, since he rejected my proposal and invited his client to leave, the door was partially closed to any further negotiation.  When Defense counsel learned that the Plaintiff had rejected my proposal, she, too left abruptly--making the assumption that the case couldn't be settled on that day.  By posturing in this way, both sides dug in their heals in ways that were unnecessary and not in the best interest of their clients.  Just as the Plaintiff had abruptly quit his employment, this tactic of abruptly ending the negotiation was not fruitful for an efficient result.  Many phone calls later, and for less money than the ultimate "final demand", the case settled one week later.

2 comments:

  1. When I have mediated cases with aggressive attorneys who use posturing tactics, I have found that stressing the philosophy of mediation and the conduct that all party are expected to exhibit during mediation cuts down on posturing tactics. When negotiations start to get heated, I try to remind the parties what was agreed to during opening statement. In cases where they are close to agreement but seem to have reached an impasse I will typically utilize a visual that shows all the parties how close they are and what they are really arguing over. I hope those tips help!

    Ivy Roberts
    Seattle Based Mediator

    www.lighthousemediation.com
    425.533.8322

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    Replies
    1. A visual is a great idea, Ivy. Like a chart or something else? Thanks for reading!

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